1. Information We Collect

We collect both personal and non-personal information when you use our services or visit our website. The type of information we collect depends on how you interact with us.

a) Personal Information

Personal information refers to any data that can identify you. We collect personal information when you:

• Book a junk removal service
• Request a free estimate or quote
• Contact us via phone, email, or contact form
• Make a payment

This may include:

• Name
• Address
• Email address
• Phone number
• Payment details (credit card, debit card, billing address)

b) Non-Personal Information

Non-personal information is data that cannot be used to directly identify you. We collect non-personal information for analytics purposes, including:

• IP address
• Browser type and version
• Device information
• Pages visited on our website
• Date and time of access
• Referring website or search engine

This data helps us improve our website, services, and user experience.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: We use your personal information to process and fulfill your junk removal orders, provide quotes, and complete transactions.
• To Communicate with You: We may contact you regarding your service request, schedule, payments, or to offer customer support. We may also send you promotional emails or updates, but you can opt-out of marketing communications at any time.
• To Improve Our Services: We use non-personal information to analyze trends, improve the functionality of our website, and optimize our services.
• To Process Payments: Your payment information is used to process transactions and issue receipts.
• To Comply with Legal Obligations: We may use or disclose your information when required by law or to protect the safety and rights of Junk Be Gone, our users, or the public.

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3. How We Protect Your Information

We take the protection of your personal information seriously and implement appropriate technical, administrative, and physical safeguards to protect it from unauthorized access, loss, or disclosure. These measures include:

• Secure socket layer (SSL) encryption for sensitive data (e.g., payment details)
• Regular audits and vulnerability assessments to ensure website security
• Access control policies for internal systems to protect your data

However, please note that no security measures are completely foolproof, and we cannot guarantee the security of your personal information transmitted to or through our website.

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4. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons and tracking pixels) to collect non-personal information about how you use our website. Cookies are small files stored on your device that help us analyze website traffic, personalize your experience, and remember your preferences.

You can control cookie settings through your browser settings. However, disabling cookies may affect your ability to use certain features on our website.

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5. Third-Party Services

We do not share your personal information with third-party companies for their marketing purposes. However, we may use third-party service providers (such as payment processors and analytics tools) to help us operate our website and business. These third parties may have access to your personal information but are only permitted to use it for specific purposes related to providing services to Junk Be Gone.

We may also use third-party advertising networks that use cookies and web beacons to deliver relevant ads to you based on your interests and activities on our website.

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6. Your Privacy Rights

You have the following rights concerning your personal information:

• Access: You can request access to the personal information we have collected about you.
• Correction: You can request corrections to any inaccurate or incomplete personal information.
• Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.
• Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the details below.

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7. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

Email: junkbegonenj@gmail.com
Phone: (732) 619-3252
Address: 30 Main St, South River NJ, 08882

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By using our services or visiting our website, you consent to the practices described in this Privacy Policy.